I signed up to Blacknight hosting last month. I've been moving my personal sites across from Register365 with the view of moving some client sites soon. It's been a great experience so far.

I get replies from support, not just replies, but replies that seem to be from an intelligent person whos primary goal is to help me resolve the problem I contacted them about. Its a strange feeling, something I'm not completely used to yet.

The control panel is fantastic. Really well structured, easy to use, very responsive and the range of applications (wordpress, cms, commerce, etc) available to install on my sites is also handy, which have regular version updates and a specific area for pushing updates to existing applications.

I moved to Blacknight because I was frustrated with the support, quality of service and uptime (or lack there of). Luke has been counting the amounts of times all our sites were unavailable and the number is around 5 times since november 2008, each averaging 3 hours. Not acceptable.

I even was getting support from some of the guys in blacknight before moving who gave me a discount code through twitter after I hinted on moving to them from R365. Talk about finger on the pulse. They're impressing me so far.

If you're in the market (or not in my case), and you want to support a great Irish company, get on it.